Refund Policy

Last Updated: January 14, 2026

1. Overview

At Subscrotv Template, we take pride in offering high-quality WordPress templates. We want you to be satisfied with your purchase. This Refund Policy explains the circumstances under which refunds are available, and how you can request one.

2. Eligibility for Refunds

Refunds are considered only in the following cases:

• Technical issues preventing the template from functioning as described, and which cannot be resolved by our support team.
• The wrong product was delivered due to an error on our side.

Please note: Refunds will not be provided for:

• Change of mind or personal preference.
• Partial usage of the template.
• Customization requests or modifications after purchase.

3. Refund Request Procedure

To request a refund, please follow these steps:

1. Contact our support team within 7 days of purchase at: contact@subscrotv.online
2. Provide your purchase details, including order number, email used for purchase, and description of the issue.
3. Our support team will review your request and may ask for additional information to verify the issue.

4. Refund Processing

Once your refund request is approved:

• Refunds will be issued to the original payment method used at the time of purchase.
• Refunds typically take 5–10 business days to process, depending on your payment provider.
• All fees charged by payment gateways (e.g., PayPal, Stripe) will be deducted if applicable.

5. Support Before Refund

We strive to resolve any issues before a refund is issued. Our team may offer:

• Technical support for installation or usage issues.
• Replacement of the template with a correct or updated version.

6. Contact Us